All warranty work should only be performed by an authorized ZEPRO service centre. The service centre has access to our warranty system which details all relevant information about your ZEPRO equipment.
Remember that a service book and inspection manual must be presented in a warranty case. The warranty conditions are specified in the service book and control manual.
For more information please contact us on:
T: +46 (0) 10-459 05 03
E: zeproservice@hiab.com
For ZEPRO-authorised workshops, the warranty manual can be downloaded from ZEPRO's PartnerPortal.
Complaint cases must be registered via our web-based system in ZEPRO's PartnerPortal.
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Access to ZEPRO's PartnerPortal:
If you do not have login information to ZEPRO's PartnerPortal, send an email detailing; Business, Name, Email, Phone Number, Customer Number and Hourly Billing to zeproservice@hiab.com
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Our offer includes:
WALTCO liftgates are built like no other. For that reason, they come with a promise like no other. With customer satisfaction as our first priority, we've made it easy and convenient for you to register and submit your warranty claim ONLINE!
WALTCO liftgates are built to perform, with strong materials and quality parts that no other supplier can match. Because we build them with care, we stand behind them with confidence. All WALTCO liftgates come with a standard two-year warranty, starting from the date of purchase.
We've made it easy and convenient for you to register, submit, and review your order ONLINE! Just click ONLINE WARRANTY CLAIMS to get started.
For those who may have a question about the online form, we're just a phone call away at (800) 211-3074.
We will also continue to process claims sent in through conventional mail or by fax to (800) 411-5684.
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